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IDC Keynote with Jordan Jewell

12 min

Enterprise Applications and Digital Commerce in 2021

Discover why Digital Commerce is the future of business and the trends that are affecting the market.

In 2020 we saw a record increase in transactions shifting online towards e-commerce channels. Moving+$200 Billion from offline channels to online channels just in Retail.

You will learn:

  • Why product experience is so important for the consumers
  • 5 Areas of shortcomings that are most often in e-commerce
  • Steps to win for retailers and manufacturer 
  • Importance of omnichannel experience

Hosted by


Jordan Jewell

Research Manager, IDC


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