---
title: IDC Keynote with Jordan Jewell
description: Learn from an IDC's Digital Commerce leader about B2B and B2C digital commerce platforms, digital marketplaces, and adjacent technologies
---

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WEBINAR

# IDC Keynote with Jordan Jewell

![](https://content.saleslayer.com/hubfs/Watch.svg)12 min

#### Enterprise Applications and Digital Commerce in 2021

Discover why Digital Commerce is the future of business and the trends that are affecting the market.

In 2020 we saw a record increase in transactions shifting online towards e-commerce channels. Moving+$200 Billion from offline channels to online channels just in Retail.

#### You will learn:

- Why product experience is so important for the consumers
- 5 Areas of shortcomings that are most often in e-commerce
- Steps to win for retailers and manufacturer 
- Importance of omnichannel experience

#### Hosted by

| ![jordan-jewell](https://content.saleslayer.com/hs-fs/hubfs/A_Blog/Blog%20contributors%20profile%20pics/jordan-jewell.png?width=79&name=jordan-jewell.png) | **Jordan Jewell** Research Manager, IDC |
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